Search found 194 matches

by mushu
16 Dec 2019, 20:18
Forum: Help
Topic: Filter bug in v2.23.0 (was in all previous also)
Replies: 9
Views: 3877

Re: Filter bug in v2.23.0 (was in all previous also)

No it doesn't work in simple filters either but we only use the advanced so didn't think to try it in simple. As far as from the very beginning of a fresh install, I create a new directory and copy the new files into it. Then I copy over the config file from the config directory. Finally I copy over...
by mushu
16 Dec 2019, 19:50
Forum: Help
Topic: Filter bug in v2.23.0 (was in all previous also)
Replies: 9
Views: 3877

Re: Filter bug in v2.23.0 (was in all previous also)

1. click hamburger menu in upper right screen when in [View Issues] 2. select Advanced Filters (if not already selected) 3. click on either OS or PLATFORM or PS VERSION headings to select a value to sort on 4. they are not populated, only show "Any" and you cannot put a specific value in M...
by mushu
16 Dec 2019, 19:12
Forum: Help
Topic: Filter bug in v2.23.0 (was in all previous also)
Replies: 9
Views: 3877

Filter bug in v2.23.0 (was in all previous also)

Clicking the hamburger menu and selecting advance filters does not allow you to filter on the OS or OS version or Platform. It only allows "Any" as a choice and should let you specify. We use the OS version and need to sort bugs based on those fields.
by mushu
29 Oct 2019, 15:35
Forum: Help
Topic: mantisbt.org website broken
Replies: 1
Views: 1404

mantisbt.org website broken

Sorry for this post here but unable to communicate any other way since I don't know your email addresses. Trying to submit a password change and that screen NEVER resolves, it just sits there forever. I've let it sit there for at least ten minutes so far and nothing. I tried resubmitting again and s...
by mushu
18 Mar 2019, 22:24
Forum: Help
Topic: Wondering the best way to mass-import users
Replies: 34
Views: 10966

Re: Wondering the best way to mass-import users

Hey Cas, does this need to be updated for the new 2.20.0 version of Mantis? I noticed some of the code was changed around user import since 2.18.0...
by mushu
27 Feb 2019, 22:22
Forum: Help
Topic: How to contact a certain plugin author?
Replies: 8
Views: 3352

Re: How to contact a certain plugin author?

Okay, thanks for the link. What I see there is only a huge list of bugs that are being fixed. So I'm wondering where the list of future *enhancements* and *features* is located to take a look. otherwise, are you saying that there are no plans to make Mantis better, just to keep it in maintenance mod...
by mushu
25 Feb 2019, 17:57
Forum: Help
Topic: How to contact a certain plugin author?
Replies: 8
Views: 3352

Re: How to contact a certain plugin author?

Where is the roadmap for future Mantis enhancements kept? Perhaps making output template-driven could be added to it, so that when any developers touch those affected core modules they can make changes with that in mind. It would make adding the feature easier in the future, perhaps moving email out...
by mushu
13 Feb 2019, 19:34
Forum: Help
Topic: How to contact a certain plugin author?
Replies: 8
Views: 3352

Re: How to contact a certain plugin author?

Well atrol, that's okay, however let's face it: the email notices sent to customers are kind of ugly. There's little formatting, notes and information are not in an understandable order, it is extremely difficult to read for ME, let alone a typical non-technical user, and after all these years it ap...
by mushu
13 Feb 2019, 17:05
Forum: Help
Topic: How to contact a certain plugin author?
Replies: 8
Views: 3352

How to contact a certain plugin author?

I want to try the HTMLemail plugin but it crashes my version 2.18.0 of MantisBT. How can I submit a bug or get a new version? There *is* a thread on it and I left a comment but there is no traffic so my comment was not seen. I'm not sure why the plugin doesn't work since it was supposedly updated fo...
by mushu
05 Feb 2019, 17:20
Forum: Help
Topic: Wondering the best way to mass-import users
Replies: 34
Views: 10966

Re: Wondering the best way to mass-import users

Thanks, got it. It was a rather complex set of things that led to the emails not getting processed but now it's fixed. Have a great day!
by mushu
05 Feb 2019, 16:44
Forum: Help
Topic: Wondering the best way to mass-import users
Replies: 34
Views: 10966

Re: Wondering the best way to mass-import users

Thank you for all your hard work, I just ran it and it imported the users without sending emails. Yay! However, now Mantis won't process *any* emails. So I'm wondering what process you used to prevent sending emails, and if this would have interfered with the EmailReporting plugin in any way? I've u...
by mushu
04 Feb 2019, 19:18
Forum: Help
Topic: Wondering the best way to mass-import users
Replies: 34
Views: 10966

Re: Wondering the best way to mass-import users

New version still did not declare variable in the _page.php file so I added it at the top like before, yet it crashes when I try to import the sample.csv file now. I get a server error 500. :-(
by mushu
01 Feb 2019, 16:21
Forum: Help
Topic: Wondering the best way to mass-import users
Replies: 34
Views: 10966

Re: Wondering the best way to mass-import users

Thank you for the update! Before I run this, how does it actually prevent Mantis from sending a new-user-account email? I thought that was hard-coded in Mantis to always send an email when a new account is created...and no global variable exists to prevent it? I was going to just put in a fake SMTP ...
by mushu
31 Jan 2019, 16:53
Forum: Help
Topic: Wondering the best way to mass-import users
Replies: 34
Views: 10966

Re: Wondering the best way to mass-import users

Thanks for that. Unfortunately, I wanted it so it would not send the user an email notice that an account was created for them, and the variable you listed says it won't handle that.

So now my quest is to figure out how to create accounts without Mantis sending the customer an email. :-(