Search found 349 matches

by mushu
13 Mar 2023, 18:03
Forum: Help
Topic: Delete issue gives blank screen
Replies: 5
Views: 3240

Re: Delete issue gives blank screen

In case this helps:

Code: Select all

EmailReporting  v0.10.1

Code: Select all

         Site Information
MantisBT Version   2.25.6
Schema Version   211
PHP Version   5.6.36
Database Driver   mysqli
Database Version, Description   5.7.13, 5.7.13-log
by mushu
13 Mar 2023, 15:38
Forum: Help
Topic: Delete issue gives blank screen
Replies: 5
Views: 3240

Re: Delete issue gives blank screen

THANK YOU! It appears that EmailReporting is the culprit. Now to find out what I missed when updating since I use my original config file from the old config directory, so if anything changed that requires updates to my config then I won't know to update that. I also have to do a file compare and ed...
by mushu
13 Mar 2023, 14:59
Forum: Help
Topic: Delete issue gives blank screen
Replies: 5
Views: 3240

Re: Delete issue gives blank screen

Still unable to figure out how to troubleshoot this as there is no error showing, it acts like some javascript isn't doing the redirect back to the my_view page...?
by mushu
11 Mar 2023, 00:07
Forum: Help
Topic: Delete issue gives blank screen
Replies: 5
Views: 3240

Delete issue gives blank screen

Windows, Mantis 2.25.6 Just updated from 2.25.2 and when I delete a ticket by pressing the [delete] button it goes to this webpage bug_actiongroup.php and stays there on a blank white screen. Obviously I missed something when updating, where do I begin to check for the problem? Browser console shows...
by mushu
07 Mar 2023, 16:02
Forum: Help
Topic: How to delete entries in Timeline panel?
Replies: 6
Views: 3274

Re: How to delete entries in Timeline panel?

It was caused by the account not existing in our Active Directory because the employee left and I didn't delete the Mantis account tied to it. Thus the emails for that account kept bouncing and new "postmaster_onmicrosoft_" accounts kept getting created in Mantis, and resending the notices...
by mushu
07 Mar 2023, 15:46
Forum: Help
Topic: How to delete entries in Timeline panel?
Replies: 6
Views: 3274

Re: How to delete entries in Timeline panel?

I figured that but of course without a real query that joins the proper tables I'd end up screwing the keys up and my luck would be to restore database from backup. Need to avoid that mess lol.
by mushu
07 Mar 2023, 15:22
Forum: Help
Topic: How to delete entries in Timeline panel?
Replies: 6
Views: 3274

How to delete entries in Timeline panel?

Windows, Mantis v2.25.2 Is there a way to delete or hide entries in the Timeline panel when in the top My View button option? We had a feedback loop where email addresses were bouncing, and since it replies back to the originating email address it caused dozens of fake tickets to get created. I bulk...
by mushu
07 Feb 2023, 16:20
Forum: Help
Topic: How to do full text search across all projects?
Replies: 2
Views: 1712

Re: How to do full text search across all projects?

Perfect! Thank you!
by mushu
07 Feb 2023, 00:53
Forum: Help
Topic: How to do full text search across all projects?
Replies: 2
Views: 1712

How to do full text search across all projects?

MantisBT 2.25.2 Windows In View Issues we can put text in the unlabeled search box and hit the [apply filter] button next to it to search all of the issues in that screen, but we need a search that will find every instance in all of the projects at once. We have dozens of projects and it would suck ...
by mushu
23 Jan 2023, 15:31
Forum: EmailReporting
Topic: OAuth2 email authentication method needed
Replies: 31
Views: 163912

Re: OAuth2 email authentication method needed

Will this be working for POP3 hopefully?
by mushu
17 Jan 2023, 15:34
Forum: Help
Topic: What controls whether "monitors" see note emails?
Replies: 2
Views: 1896

Re: What controls whether "monitors" see note emails?

Thanks. I had added a "Predeployment" status and those boxes were not checked in that sconfig screen, but some users aren't getting emails when just a note is added to a ticket they are monitoring. Those people were added as monitors *after* the ticket had been created and had activity in ...
by mushu
13 Jan 2023, 21:44
Forum: Help
Topic: What controls whether "monitors" see note emails?
Replies: 2
Views: 1896

What controls whether "monitors" see note emails?

It seems like our customers who are monitoring a ticket are not getting emails when a note is added. No, the [private] box is not checked. Is there a config settings variable or setup screen option that controls this?
by mushu
04 Jan 2023, 18:07
Forum: Help
Topic: Missing Error String: 0
Replies: 2
Views: 1817

Re: Missing Error String: 0

Much better.. APPLICATION WARNING #403 Database field "description" not found. (in 'C:\MantisBT2252\core\bug_api.php' line 1571) Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error ...
by mushu
04 Jan 2023, 17:40
Forum: Help
Topic: Missing Error String: 0
Replies: 2
Views: 1817

Missing Error String: 0

Mantis 2.25.2 Windows Server 2012 R2 APPLICATION ERROR #0: Missing Error String: 0: Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option ...
by mushu
02 Nov 2022, 18:31
Forum: Help
Topic: Large attached image doesn't show up in ticket
Replies: 2
Views: 1876

Re: Large attached image doesn't show up in ticket

atrol wrote: 02 Nov 2022, 18:28 There is a setting $g_preview_attachments_inline_max_size
https://www.mantisbt.org/docs/master/en ... ig.uploads
Perfect thank you!