Search found 201 matches

by mushu
17 Oct 2018, 19:04
Forum: Help
Topic: bug: when exceed #transactions in time limit
Replies: 0
Views: 1287

bug: when exceed #transactions in time limit

Mantis 2.16.0 on Windows Server 2012 R2 When closing a lot of tickets and exceeding the set activity limit per seconds in configuration file you get the following error: APPLICATION ERROR #27 You have reached the allowed activity limit of 15 events within the last 1800 seconds; your action has been ...
by mushu
14 Sep 2018, 23:02
Forum: EmailReporting
Topic: location of configuration data
Replies: 3
Views: 3417

Re: location of configuration data

Got it. Thanks. Looks like Base64 encoding...?
by mushu
14 Sep 2018, 21:26
Forum: EmailReporting
Topic: location of configuration data
Replies: 3
Views: 3417

location of configuration data

Where is the email reporting settings stored? I need to reverse engineer the email account password after changing our smtp server.
by mushu
15 Aug 2018, 23:02
Forum: General Discussion
Topic: Perhaps Mantis devs can add this to next release?
Replies: 0
Views: 1593

Perhaps Mantis devs can add this to next release?

One liner in Javascript for detecting if Internet Explorer is in Compatibility mode: var trident=navigator.userAgent.match(/Trident\/(\d+)/);var msie=navigator.userAgent.match(/MSIE.(\d+)/);if(parseInt(trident[1],10)+4!=parseInt(msie[1],10))document.write("<br>IE in Compatibility mode!"); ...
by mushu
13 Aug 2018, 16:07
Forum: Help
Topic: CSS problem in IE 11 using vers 2.15.0
Replies: 15
Views: 7076

Re: CSS problem in IE 11 using vers 2.15.0

Nice catch!
by mushu
19 Jul 2018, 18:28
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 3564

Re: mantis sends RESOLVED email when status changed to TESTING

Associated database edits appear to have worked, with one exception: even thought the config screen looks correct, it no longer sends emails when status changes to TESTING (code 75). All other status changes correctly send email. Perhaps there's one more place to make the change from code 85 to 75? ...
by mushu
18 Jul 2018, 18:55
Forum: General Discussion
Topic: Feature Request: configure when Mantis sends resolved emails
Replies: 1
Views: 1720

Feature Request: configure when Mantis sends resolved emails

Would like to see a new config screen option to be able to easily edit when the RESOLVED email message is sent. Instead of hardcoding it in the bug_update.php file to send the email when value is greater than a certain status number, it should instead send when the status is in a certain group of va...
by mushu
17 Jul 2018, 20:48
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 3564

Re: mantis sends RESOLVED email when status changed to TESTING

Thank you for that info. We have a separate DEV server setup, including a DEV mySQL installation, for testing new Mantis versions prior to pushing into production for just this situation.
by mushu
17 Jul 2018, 18:05
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 3564

Re: mantis sends RESOLVED email when status changed to TESTING

So which tables in mySQL would I have to globally change the 85 to a 75 in? We have SQL guys that could do that if it would solve this problem. Then I would change the codes in the Mantis config at the same time and hopefully solve this problem.
by mushu
16 Jul 2018, 20:19
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 3564

Re: mantis sends RESOLVED email when status changed to TESTING

Just wondering if someone can tell me which files control this so I can at least start to troubleshoot it. I don't know enough about Mantis to know how it creates and sends emails based on which ticket status.

TIA!
by mushu
02 Jul 2018, 18:22
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 3564

Re: mantis sends RESOLVED email when status changed to TESTING

MORE INFO: J:\MantisBT2150\config>type custom_strings_inc.php <?php $s_status_enum_string = '10:new,15:deferred,20:feedback,30:acknowledged,40:confirmed,50:assigned,60:design,70:development,80:resolved,85:testing,90:closed'; $s_design_bug_title = 'Currently in Design'; $s_design_bug_button = 'Put in...
by mushu
29 Jun 2018, 16:37
Forum: Help
Topic: mantis sends RESOLVED email when status changed to TESTING
Replies: 9
Views: 3564

mantis sends RESOLVED email when status changed to TESTING

Mantis 2.15.0 What could cause the wrong email to be sent? We put a ticket into TESTING status and it sent an email saying RESOLVED. Where should I look, the config files perhaps? Actually, it has BOTH status texts: The following issue has been RESOLVED . ============================================...
by mushu
14 Jun 2018, 21:09
Forum: Help
Topic: Error #26 in Mantis 2.15.0
Replies: 7
Views: 3565

Re: Error #26 in Mantis 2.15.0

@atrol I'm just wondering what part of my original screenshot "stack trace" told you which file and line needed to be patched? I don't have much PHP coding knowledge, so I'm hoping you can share some wisdom with me so i can be more self-sufficient for future crashes.
by mushu
14 Jun 2018, 15:10
Forum: Help
Topic: CSS problem in IE 11 using vers 2.15.0
Replies: 15
Views: 7076

Re: CSS problem in IE 11 using vers 2.15.0

Okay. I haven't been able to reproduce it on my machine either, but I will have him run system file checker and make sure he's fully patched...otherwise he will have to use Chrome and be done with it. Microsoft makes cr@ppy browsers anyway.