Where are message header strings stored?
Posted: 29 Oct 2020, 21:16
Mantis 2.24.0
EmailReporting 0.10.1
After a huge email system upgrade our Mantis emails are not working the way they used to. I had added custom code to several of the modules in order to look for an incoming email sender and then grab the email address from the body and use that email as the sender so that Mantis will correctly assign the Reporter via LDAP.
Everything was working until this server update. Now some of the raw message headers are missing or changed, and I can't get the emails to work properly. I need to understand several things:
#1) how the "Reporter" item in a ticket gets assigned (where is the code that does that)?
#2) where is the list of valid raw message headers the plugin uses to fill in variables such as sender and from?
Thanks!
EmailReporting 0.10.1
After a huge email system upgrade our Mantis emails are not working the way they used to. I had added custom code to several of the modules in order to look for an incoming email sender and then grab the email address from the body and use that email as the sender so that Mantis will correctly assign the Reporter via LDAP.
Everything was working until this server update. Now some of the raw message headers are missing or changed, and I can't get the emails to work properly. I need to understand several things:
#1) how the "Reporter" item in a ticket gets assigned (where is the code that does that)?
#2) where is the list of valid raw message headers the plugin uses to fill in variables such as sender and from?
Thanks!