Reminder plugin could not send email to the manager of the project

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BenYu
Posts: 4
Joined: 01 Aug 2019, 06:54

Reminder plugin could not send email to the manager of the project

Post by BenYu »

We have MantisBT version 2.13.1 and Reminder plugin 2.15. Reminder could send the email to the handler for the issue which is due shortly, but it could not send the summary report to the manager of the project. We have set the configuration “Generate manager mail by project” to ON but it does not work. We have checked that the person is assigned to the project as the access level “Manager” and the value of access level “Manager” is 70 which is the default value. Anything we need to check or adjust in Mantis or Reminder?
cas
Posts: 935
Joined: 11 Mar 2006, 16:08
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Re: Reminder plugin could not send email to the manager of the project

Post by cas »

Ben,
please test with attached version 2.17.
Please provide feedback if it fixed the issue :mrgreen:
Attachments
Reminder217.zip
(22.48 KiB) Downloaded 134 times
BenYu
Posts: 4
Joined: 01 Aug 2019, 06:54

Re: Reminder plugin could not send email to the manager of the project

Post by BenYu »

Hi cas,

It works. Thanks a lot for the helps. One more question is about the link for the email sent by Reminder. The link only shows the folder which the main Reminder script located as below,
http://localhost/usr/local/apache2/htdo ... p?id=14425

However, we expected the link should be the website of Mantis, so users could click the link to access the ticket directly. How could we modify the link in the Reminder's script? Thanks in advance.

Regards,

Ben
cas
Posts: 935
Joined: 11 Mar 2006, 16:08
Contact:

Re: Reminder plugin could not send email to the manager of the project

Post by cas »

You need the following setting in config_inc.php (as described in the readme):

$g_path = 'http://path to your mantis installation/';
BenYu
Posts: 4
Joined: 01 Aug 2019, 06:54

Re: Reminder plugin could not send email to the manager of the project

Post by BenYu »

Many thanks. Yes, I found that in readme, sorry for missed.
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