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Reminder plugin could not send email to the manager of the project

Posted: 01 Aug 2019, 07:23
by BenYu
We have MantisBT version 2.13.1 and Reminder plugin 2.15. Reminder could send the email to the handler for the issue which is due shortly, but it could not send the summary report to the manager of the project. We have set the configuration “Generate manager mail by project” to ON but it does not work. We have checked that the person is assigned to the project as the access level “Manager” and the value of access level “Manager” is 70 which is the default value. Anything we need to check or adjust in Mantis or Reminder?

Re: Reminder plugin could not send email to the manager of the project

Posted: 01 Aug 2019, 07:34
by cas
Ben,
please test with attached version 2.17.
Please provide feedback if it fixed the issue :mrgreen:

Re: Reminder plugin could not send email to the manager of the project

Posted: 02 Aug 2019, 02:10
by BenYu
Hi cas,

It works. Thanks a lot for the helps. One more question is about the link for the email sent by Reminder. The link only shows the folder which the main Reminder script located as below,
http://localhost/usr/local/apache2/htdo ... p?id=14425

However, we expected the link should be the website of Mantis, so users could click the link to access the ticket directly. How could we modify the link in the Reminder's script? Thanks in advance.

Regards,

Ben

Re: Reminder plugin could not send email to the manager of the project

Posted: 02 Aug 2019, 08:38
by cas
You need the following setting in config_inc.php (as described in the readme):

$g_path = 'http://path to your mantis installation/';

Re: Reminder plugin could not send email to the manager of the project

Posted: 02 Aug 2019, 09:19
by BenYu
Many thanks. Yes, I found that in readme, sorry for missed.