Hi,
We have 2 sets of users which are :
1) Internal User - using user@companyname.com
2) External User - using various e-mail. Example user@yahoo.com, user@gmail.com, etc
The problem that we faced is for Item 2 where there is no e-mail notification received. It will be in queue at the DB.
Based on our log, it shows,
2014-11-11 13:57 MYT mail ERROR: Message could not be sent - SMTP Error: The following recipients failed: user@gmail.com<p>SMTP server error: 5.7.1 Unable to relay
</p>
Please advise
No E-Mail Notification for External User
Moderators: Developer, Contributor
Re: No E-Mail Notification for External User
Issue Resolved.
We need to register our Mantis Server to our Mail Server to act as MTA.
We need to register our Mantis Server to our Mail Server to act as MTA.