2. developer resolved this bug
3. now the reporter can only 'monitor' or 'reopen' the bug, how could he close the bug directly
Mantis BT Version: 2.24.3 PHP: 5.6.30 Mysql: 5.7.17
how to close a ticket for a reporter ?
Moderators: Developer, Contributor
how to close a ticket for a reporter ?
1. reporter raised a bug
2. developer resolved this bug
3. now the reporter can only 'monitor' or 'reopen' the bug, how could he close the bug directly
Mantis BT Version: 2.24.3 PHP: 5.6.30 Mysql: 5.7.17
2. developer resolved this bug
3. now the reporter can only 'monitor' or 'reopen' the bug, how could he close the bug directly
Mantis BT Version: 2.24.3 PHP: 5.6.30 Mysql: 5.7.17
Re: how to close a ticket for a reporter ?
Most people here will not be able to read the print-screens in Chinese. Suggest you post those in English.
Re: how to close a ticket for a reporter ?
Generally when the developer solves the problem, the developer puts the ticket into Resolved or Closed status. This generates an email to the Reporter telling them the ticket has been closed.