Search found 9 matches

by eimy0803
17 Feb 2021, 14:06
Forum: General Plugin Discussion
Topic: Integration with Okta
Replies: 0
Views: 194

Integration with Okta

Hi, Is MANTIS able to support SAML or OIDC as we are planning to integrate with Okta. If that so, what is the plugins requirements and how to do so since I am not able to find any documentations in the Internet. Current Version MantisBT Version : 2.24.4 PHP Version: 5.5.15 Database Driver : mysqli D...
by eimy0803
11 Jan 2021, 01:06
Forum: Help
Topic: How to Upgrade to PHP Version
Replies: 2
Views: 393

How to Upgrade to PHP Version

Hi, I have upgraded MANTIS and installed PHP Version 8.0 in my server. However, the PHP did not reflected and refer to the latest version. It is still referring to PHP Version 5.5.15 Please advise Current Version MantisBT Version : 2.24.4 PHP Version: 5.5.15 Database Driver : mysqli Database Version...
by eimy0803
15 May 2017, 03:16
Forum: General Discussion
Topic: How to Change Title Caption
Replies: 4
Views: 4184

Re: How to Change Title Caption

Issue resolved

We have moved the custom_strings_inc.php in folder config.
by eimy0803
15 May 2017, 02:58
Forum: General Discussion
Topic: How to Change Title Caption
Replies: 4
Views: 4184

How to Change Title Caption

Hi,

I would like to expand the title 'Description' when your raise the bug according to the following format :
Description :
(Please enter with the following format)
1) Issue Description
2) Root Cause

Where should I change them?

I am using Mantis BT 2.4.0

Thank You
by eimy0803
30 Apr 2015, 02:53
Forum: General Discussion
Topic: Problem with Missing Attachment
Replies: 1
Views: 3295

Re: Problem with Missing Attachment

Issue resolved.

We upgraded to MANTIS version 1.2.19 and everything is back to normal.
by eimy0803
30 Apr 2015, 02:49
Forum: Help
Topic: Why user unable to login with valid user id
Replies: 0
Views: 1864

Why user unable to login with valid user id

Hi, User sometimes unable to login to the MANTIS system although they confirmed they are entering the correct user id and password. Any possibility why this is happening? This case happen to certain user and sometimes it is multiple time in a day. We are using a proxy server to access to the internet.
by eimy0803
30 Jan 2015, 04:14
Forum: General Discussion
Topic: Problem with Missing Attachment
Replies: 1
Views: 3295

Problem with Missing Attachment

We discovered recently, when user uploaded an attachment, there is no error message displayed. However, when we check at the defect created, it indicate the file name with error 'attachment missing'. The only option is to 'Delete' the attachment. We have deleted the attachment and re-upload. However...
by eimy0803
12 Nov 2014, 04:24
Forum: General Discussion
Topic: No E-Mail Notification for External User
Replies: 1
Views: 3341

Re: No E-Mail Notification for External User

Issue Resolved.

We need to register our Mantis Server to our Mail Server to act as MTA.
by eimy0803
11 Nov 2014, 06:50
Forum: General Discussion
Topic: No E-Mail Notification for External User
Replies: 1
Views: 3341

No E-Mail Notification for External User

Hi, We have 2 sets of users which are : 1) Internal User - using user@companyname.com 2) External User - using various e-mail. Example user@yahoo.com, user@gmail.com, etc The problem that we faced is for Item 2 where there is no e-mail notification received. It will be in queue at the DB. Based on o...