Search found 3 matches

by Hem2021
16 Jun 2021, 16:04
Forum: EmailReporting
Topic: Cut the signature of customers who create a ticket
Replies: 1
Views: 695

Cut the signature of customers who create a ticket

Hello, we implemented the Email reporting plugin and managed to create tickets by sending an email. Unfortunately the signatures are added and for all customers it is impossible to have a common denominator in the signature. Is there a way to cut off the signature of all the e-mails received? Thank ...
by Hem2021
14 Jun 2021, 14:18
Forum: Customizations
Topic: Customize email notification
Replies: 2
Views: 1175

Re: Customize email notification

Thank you cas, I will try that!
by Hem2021
14 Jun 2021, 13:07
Forum: Customizations
Topic: Customize email notification
Replies: 2
Views: 1175

Customize email notification

Hello, in my company I am responsible to make tests before the implementation of the plugin Email Reporting. So far everything is going well but is it possible to customize the response emails that customers receive? I’ve read a lot of forum topics but either "it’s just not possible" or th...