Email Reporting 0.10.1 configuration

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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hussam
Posts: 10
Joined: 10 Jul 2021, 17:22

Email Reporting 0.10.1 configuration

Post by hussam »

hello
i already installed the email reporting
and tried to make (complete test ) and the result was successful
and the test deleted all the emails from email inbox and created tickets to each email
but when i send an email to this Mail nothing happens
where is the error please help
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hussam
Posts: 10
Joined: 10 Jul 2021, 17:22

Re: Email Reporting 0.10.1 configuration

Post by hussam »

thank u very much
but i don t know what to do
and i did not understand this page ..is there any page with clear steps ??
and something elas
here is my config .php
these two emails ($g_from_email $g_return_path_email) have to be the same with mailbox email
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SL-Gundam
Posts: 672
Joined: 06 Jul 2011, 14:17

Re: Email Reporting 0.10.1 configuration

Post by SL-Gundam »

Those instructions are as clear as they can be. They describe different ways for setting up a scheduled job to import emails from the mailboxes.
If they are not clear enough please ask specific questions what it is you do not understand.

I would advise making $g_from_email $g_return_path_email these the same as one of the emailaddresses EmailReporting monitores. That way replies to notification emails will be processed as notes to existing tickets.
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