SOLVED: Custom Field Filter Error

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franceschinl
Posts: 15
Joined: 06 Apr 2021, 06:52

SOLVED: Custom Field Filter Error

Post by franceschinl »

Hello,
this is my mantis configuration
Mantis Info
Mantis Info
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Few days ago, i've create a custom filed to semplify the request division in my helpdesk
Custom Field Setup
Custom Field Setup
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the Custom Filed in Ticket work right but, when i try to use it for filter i have tis error:
Error in Filter page
Error in Filter page
E1.png (25.52 KiB) Viewed 285 times
Do they help me for resolve this problem?
Thanks in advice
Luca
Last edited by franceschinl on 15 Apr 2021, 12:35, edited 1 time in total.
cas
Posts: 1065
Joined: 11 Mar 2006, 16:08
Contact:

Re: Custom Field Filter Error

Post by cas »

Perhaps the slash is giving you an issue. Try without :mrgreen:
franceschinl
Posts: 15
Joined: 06 Apr 2021, 06:52

Re: Custom Field Filter Error

Post by franceschinl »

cas wrote:
06 Apr 2021, 08:40
Perhaps the slash is giving you an issue. Try without :mrgreen:
How do I separate the values ​​if I don't use it?
Thanks
cas
Posts: 1065
Joined: 11 Mar 2006, 16:08
Contact:

Re: Custom Field Filter Error

Post by cas »

Just rename the field to gruppo-attivita
franceschinl
Posts: 15
Joined: 06 Apr 2021, 06:52

Re: Custom Field Filter Error

Post by franceschinl »

cas wrote:
06 Apr 2021, 14:35
Just rename the field to gruppo-attivita
First i try to change name of field....
same error 8O
Error Change Name Field
Error Change Name Field
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For me the problem is the value but i don't find where is the bug :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry: :cry:
cas
Posts: 1065
Joined: 11 Mar 2006, 16:08
Contact:

Re: Custom Field Filter Error

Post by cas »

also changed à to just a ?
franceschinl
Posts: 15
Joined: 06 Apr 2021, 06:52

Re: Custom Field Filter Error

Post by franceschinl »

cas wrote:
06 Apr 2021, 14:49
also changed à to just a ?
yes.
I try to create now a new custom field (date)... same error
E6.png
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E5.png
E5.png (1.63 KiB) Viewed 266 times
cas
Posts: 1065
Joined: 11 Mar 2006, 16:08
Contact:

Re: Custom Field Filter Error

Post by cas »

Sorry , i misunderstood you. I have tried in my own installation and there it gives no issue. But then I still run version 2.24.3
franceschinl
Posts: 15
Joined: 06 Apr 2021, 06:52

Re: Custom Field Filter Error

Post by franceschinl »

cas wrote:
06 Apr 2021, 15:13
Sorry , i misunderstood you. I have tried in my own installation and there it gives no issue. But then I still run version 2.24.3
Ok the problem is my installation.
in Which part i'll found the information about customfield/Filter and our configuration?

custom_field_api
filter_api
? Thanks
franceschinl
Posts: 15
Joined: 06 Apr 2021, 06:52

Re: Custom Field Filter Error

Post by franceschinl »

franceschinl wrote:
07 Apr 2021, 06:17
cas wrote:
06 Apr 2021, 15:13
Sorry , i misunderstood you. I have tried in my own installation and there it gives no issue. But then I still run version 2.24.3
Ok the problem is my installation.
in Which part i'll found the information about customfield/Filter and our configuration?

custom_field_api
filter_api
? Thanks
in view_filters_page.php work correctly
Filter in view_filters_page.php
Filter in view_filters_page.php
E7.png (48.2 KiB) Viewed 202 times
in view_all_bug_page.php not work. i mean the problem is that page.

where i found the settings about this filter in "view_all_bug_page.php"?
Attachments
Filter in view_all_bug_page.php
Filter in view_all_bug_page.php
E8.png (33.15 KiB) Viewed 202 times
franceschinl
Posts: 15
Joined: 06 Apr 2021, 06:52

Re: Custom Field Filter Error

Post by franceschinl »

I've install Older version of XAMPP with PHP 7 and work correctly.
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